Office technology trends for 2024


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The Cannata Report, a Hamburg, N.J.-based independent dealer channel news source for the office technology industry, has created a 2024 watchlist highlighting the trends, people, and companies driving office technology in the new year. Published.

According to The Cannata Report, the office technology industry is expected to look like this in 2024:

  • Artificial Intelligence (AI) – With the advent of ChatGPT in late 2022, interest in artificial intelligence has skyrocketed. Many industries, including the office technology industry, are already incorporating elements of AI into their products, but by 2024, we are preparing for AI to impact our personal and professional lives in many ways. The time has come to brace yourself.
  • Cybersecurity – This is a trend with staying power. Cyber ​​threats are real and present, and in 2024 more office technology dealers will partner with companies that offer cybersecurity services in addition to traditional IT services.
  • Cloud – Cloud security concerns persist, and there remains an opportunity for office technology dealers to sell cloud-based solutions.
  • Cybersecurity – This is a trend with staying power. Cyber ​​threats are real and present, and in 2024 more office technology dealers will partner with companies that offer cybersecurity services in addition to traditional IT services.
  • E-commerce – Many independent office technology dealers believe that having an e-commerce presence is inevitable, even if they prefer the way office technology has traditionally been sold for decades. Masu.
  • Diversification – The only way to ensure long-term viability is to diversify beyond traditional office imaging devices. The list of diversification opportunities is long and includes EV chargers, managed IT, UCaaS, label and barcode printers, document management, shredding services, postal equipment, computers, digital displays, production print, and more.
  • Inkjet – Inkjet printing has a bright future in the independent dealer channel. From A3 and A4 to high-speed printers, copiers, and production printing, our dealership has a variety of inkjet printer options to meet your diverse printing needs.
  • A4 Multifunction Printer (MFP) – This could be the year that the A4 MFP makes a big comeback. Remote and hybrid working is here to stay, and this could be a very good year for A4 MFPs if OEMs and dealers can offer A4 printer products that are more powerful than what’s available at online resellers and big box stores. there is.
  • Ricoh and Toshiba technology merger – This was the biggest news of the year in the office technology industry, but it remains to be seen how successful it will be. The R&D partnership is scheduled to begin in the first quarter of 2024, meaning the first products will arrive in 2025.

“With our annual Watchlist issue, we aim to provide a clear and concise overview of the key developments and trends that are garnering the most attention in the office technology industry’s independent dealer channel. “Innovative technology is pushing dealers in new directions that redefine traditional office technology business models,” said Scott Cullen, editor-in-chief of The Cannata Report.

In addition to highlighting Watchlist trends, people, products, and companies, the Cannata report also highlights the “biggest hits” of 2023 in the office technology and document imaging industry: the key office technology hardware that’s driving change. We also review implementation and initiatives by OEMs. In 2023.

For more information on the latest office technology trends and the companies and executives driving them, check out The Cannata Report’s complete 2024 Watchlist (https://www.thecannatareport.com/articles/2024-watchlist/ ) Please refer to the.

Cannata reports are the leading intelligence resource for the document imaging channel in the office technology industry, covering a wide range of topics including managed IT solutions, managed print services, digital transformation, cybersecurity, cloud communications, network security, production print, services, and services. covers. supplies, vendor finances, mergers and acquisitions, and more. Founded in 1982, The Cannata Report is written specifically for the independent dealer channel, with a readership of business leaders in the hardware, software, IT, leasing and supplies sectors of the office technology industry. .

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