CDG launches new MBS Field Tech mobile app

Champaign, Illinois, October 18, 2021 /PRNewswire/ — Communications Data Group (CDG) announces the release of the MBS Field Tech mobile application for Android and iOS. This makes it easy for corporate field technicians and others who need to complete work from remote locations to manage their MBS. See tasks and trouble ticket jobs assigned to them, and search for jobs nearby. This app allows MBS users to update status, manage equipment, call provisioning, generate electronic signature documents, access and add customer notes and documents, and send status update texts to customers . MBS Field Tech also supports a fleet view feature to help technicians find field support if things don’t go as planned, and offline to save information when cell phone service is unavailable. mode.

According to CDG’s Vice President of Product Development: mike chalk“Providing MBS customers with a true mobile application will greatly improve their ability to work on MBS jobs and tasks from remote locations, whereas previous mobile websites offered many tools. , our new app takes mobile accessibility and usability to the next level.” The MBS Field Tech mobile app was designed and developed in collaboration with Red Foundry, a custom mobile and web app development agency. Ta.

About CDG: CDG has provided scalable and accurate (B/OSS) billing and operational support solutions for voice, video, and data for retail and wholesale carriers and service providers since 1970. Options include BDS, Interconnect, CABS, Mediation, MBS Customer Care, Network/Plant, Trouble, Service Provisioning, E-Care, Task Management, CRM/Prospecting, and Third Party Finance, Accounting, Maps, Facilities Management product. Service bureau, hosted, and licensed options are available. For more information please visit our website

About Red Foundry: Red Foundry is a digital product design and development consulting firm. Founded in 2009 and led by experienced business and technology executives, the company helps clients “innovate, transform, and launch their businesses” by creating award-winning custom native, web-responsive, and cross-services. I am.Platform web and mobile applications. Using product-optimized methodologies, the company works with established companies to design and build web and mobile products that support digital transformation, and partners with entrepreneurs and early-stage companies.Start-up ventures are at the stage of launching businesses that utilize technology.

Source: Communications Data Group
contact: Ryan Travail
Phone: 217 402-3445
[email protected]

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