Cybersecurity

Cybersecurity incident disrupts Vacaville Hospital system

North Bay Health Vaca Valley Hospital is dealing with system-wide disruption, leaving many dissatisfied patients. The disruption was caused by a cybersecurity incident last Monday. Marissa Marquez Daniels is one of many patients who have been left without contact for the past two days. She tried to access their website, but she couldn’t access it,” Marquez Daniels said. Due to the power outage, some non-emergency and elective procedures have been rescheduled. In a statement to KCRA 3, North Bay Vaca Valley Hospital said it is investigating and working to get its systems back up and running as soon as possible. In the meantime, we have established procedures to ensure patients have access to care. What North Bay Vaca Valley patients need to know Our urgent care clinics are open. Emergency rooms receive most cases. Labor and delivery are open. Most primary care and specialty care offices are currently seeing patients. The hospital will contact patients who need to reschedule their appointments. The hospital has also set up a temporary website for patients. North Vaca Valley Hospital has not confirmed whether patient information was at risk.

North Bay Health Vaca Valley Hospital is dealing with system-wide disruption, leaving many dissatisfied patients.

The confusion was caused by last Monday’s cybersecurity incident.

Marissa Marquez Daniels is one of many patients left without contact for the past two days.

“This morning I wasn’t feeling well, so I tried to call them. I tried to access their website, but I couldn’t access it,” Marquez Daniels said.

Due to the power outage, some non-emergency and elective procedures have been rescheduled.

In a statement to KCRA 3, North Bay Vaca Valley Hospital said it is investigating and working to get its systems back up and running as soon as possible.

In the meantime, we have established procedures to ensure patients have access to care.

What North Bay Vaca Valley patients need to know

  • An emergency medical clinic has been opened.
  • Emergency rooms receive most cases.
  • Labor and delivery are open.
  • Most primary care and specialty care offices now see patients.

The hospital will contact patients who need to change their reservations.

The hospital has also set up a temporary website for patients.

North Vaca Valley Hospital has not confirmed whether patient information was at risk.


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